Crystal Renee Collin

2414 24th Street ¨ Astoria, NY 11102 ¨ (734) 945-7441 ¨

 Profile Summary                                                                                                                                                                     


Professional leader with outstanding decision-making and problem-solving skills.  Dedicated visionary and challenge seeker with the ability to achieve goals.  Create strategic alliances and partnerships to maximize opportunities.  Proven success leading multiple projects and cross-functional teams.  Skilled in coaching and mentoring staff to surpass goals.  Resourceful critical thinker with strong mediation skills.

Excellent interpersonal, communication and team-building skills with the ability to build trust and rapport.  Ability to smoothly manage complex and conflicting needs in a dynamic environment.  Excel at taking others’ perspectives while maintaining the broader picture to reach a successful conclusion. Champion career development and retention through mentoring.


Core Competencies                                                                                                                                                               


Organizational Development                  Grant Writing                                              Community Outreach

Project Management                                Client Relations                                         Conflict Resolution

Strategic Planning                                     Creative Problem Solving                       Database Management

Visionary Leadership                               Financial Planning                                    Training | Mentoring

Fundraising Programs                             Policy & Procedures                                 Community Activist                

Professional Experience                                                                                                                                                   


The Dispute Resolution Center ¨ Ann Arbor, MI

Director of Development | Operations ¨ 2011 to present

Collaborate with the Executive Director and Board to evaluate, plan and implement a comprehensive donor-focused fundraising program unique to current and future needs for the DRC.  Serve as Chair of the Development Committee.  Assist with the oversight of DRC’s financial standing by monitoring monthly reports and aiding in the creation of short- and long-range financial plans.  Direct organizational development.  Oversee the stewardship of current donors, foundations, volunteers and community partners.  Research, identify and cultivate new donor prospects and revenue streams.  Manage sustainable development and growth of fundraising events and campaigns, including special events, annual campaigns and major gifts.  Research and write grants.  Analyze and manage databases.  Manage and coordinate volunteer and professional community partners for development and fundraising initiatives.  Recruit, train and manage interns and volunteers.  Provide community outreach and engagement.  Maintain contact with the DRC community through social media and a monthly newsletter.



‡1 in 5 grant proposals have received funding.

Established and built the Development Committee.

‡Created and trained an effective and highly engaged Board willing to leverage and secure resources.  Developed, manage and support the Board-level committee structure.


Development Specialist | Program Coordinator ¨ January-December, 2010

Trained Board and Executive Director on development strategies and techniques.  Planned and executed fundraising events and campaigns.  Staff liaison and trainer for Giftworks donor/volunteer database.  Provided onsite administration of Small Claims Mediation Programs for the 14th and 15th District Courts.  Built strong working relationships with court administrators, clerks and judges.  Provided case management, including intake, development, and follow-up activities for mediation cases.  Applied appropriate screening methods to determine case acceptance.  Updated MADTrac case management database regularly.  Coordinated and scheduled small claims mediations with volunteer mediators.  Trained and developed volunteers and developed close working relationships.



‡  Initiated and established systems, structure, and policy and procedures for the Development Office.


Intern ¨ 2009 to 2010

Created policies, researched grants and developed new program ideas.  Assisted in managing the Small Claims Mediation Program for the 14A District Court.


Lowe’s Home Improvement ¨ Ann Arbor, MI

Assistant Store Manager ¨ 2007 to 2008

Department Manager ¨ 2002 to 2007; 2008 to 2009

Recruited, trained, mentored, supervised and scheduled employees.  Conducted performance reviews.  Attending educational workshops and training.



‡  Maintained and exceeded budget expectations by monitoring financial reports and developing and implementing actions plans.

‡  Consistently ranked in the top 10 in the region for sales in all departments.




Eastern Michigan University, Ypsilanti

Master, Public Administration, April, 2012

Emphasis: Nonprofit Management

‡  2010 Recipient of The John Barson Fellowship

‡  2011 Recipient of The Evans-Strand Diversity Award

‡  Nonprofit Leadership Alliance Student Funders’ Project: Co-Chair, 2012

‡  Selected to return to El Salvador/Guatemala to provide outreach to government and non- governmental agencies to promote future partnerships/internships with Eastern Michigan University.


BA, Public Administration, August, 2009

‡  President, Public Administration Club

‡  Study Abroad El Salvador: Comprehensive Study of Poverty, Human Rights and Healthcare and studied Spanish in an immersion program, Guatemala-Pop Wuj Language School



State Certified Mediator and Facilitator, Michigan State Supreme Court

Nonprofit Leadership Alliance Certification


Computer Skills:

MS Office, Mac | Windows, SPSS, GiftWorks, Vertical Response, Filemaker Pro, Adobe, Outlook




Association of Fundraising Professionals 

National Association of Professional Women




Hygeia Center for Healing Arts, Business Consultant

EMU’s Student Alliance for the Benefit of El Salvador, Fundraiser 

History of the LGBTI Movement in El Salvador: Community Engagement and Empowerment Project, Development Coordinator 

RACE Washtenaw Community Dialog Group, Participant

AmeriCops VISTA, Team-Tech Detroit, Computer Technician and Software Trainer 


  • ID#: 80871
  • Location: Astoria, NY , 11102

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