Crystal Renee Collin
2414 24th Street ¨ Astoria, NY 11102 ¨ (734) 945-7441 ¨ firstname.lastname@example.org
Professional leader with outstanding decision-making and problem-solving skills. Dedicated visionary and challenge seeker with the ability to achieve goals. Create strategic alliances and partnerships to maximize opportunities. Proven success leading multiple projects and cross-functional teams. Skilled in coaching and mentoring staff to surpass goals. Resourceful critical thinker with strong mediation skills.
Excellent interpersonal, communication and team-building skills with the ability to build trust and rapport. Ability to smoothly manage complex and conflicting needs in a dynamic environment. Excel at taking others’ perspectives while maintaining the broader picture to reach a successful conclusion. Champion career development and retention through mentoring.
Organizational Development Grant Writing Community Outreach
Project Management Client Relations Conflict Resolution
Strategic Planning Creative Problem Solving Database Management
Visionary Leadership Financial Planning Training | Mentoring
Fundraising Programs Policy & Procedures Community Activist
The Dispute Resolution Center ¨ Ann Arbor, MI
Director of Development | Operations ¨ 2011 to present
Collaborate with the Executive Director and Board to evaluate, plan and implement a comprehensive donor-focused fundraising program unique to current and future needs for the DRC. Serve as Chair of the Development Committee. Assist with the oversight of DRC’s financial standing by monitoring monthly reports and aiding in the creation of short- and long-range financial plans. Direct organizational development. Oversee the stewardship of current donors, foundations, volunteers and community partners. Research, identify and cultivate new donor prospects and revenue streams. Manage sustainable development and growth of fundraising events and campaigns, including special events, annual campaigns and major gifts. Research and write grants. Analyze and manage databases. Manage and coordinate volunteer and professional community partners for development and fundraising initiatives. Recruit, train and manage interns and volunteers. Provide community outreach and engagement. Maintain contact with the DRC community through social media and a monthly newsletter.
Â‡1 in 5 grant proposals have received funding.
Established and built the Development Committee.
Â‡Created and trained an effective and highly engaged Board willing to leverage and secure resources. Developed, manage and support the Board-level committee structure.
Development Specialist | Program Coordinator ¨ January-December, 2010
Trained Board and Executive Director on development strategies and techniques. Planned and executed fundraising events and campaigns. Staff liaison and trainer for Giftworks donor/volunteer database. Provided onsite administration of Small Claims Mediation Programs for the 14th and 15th District Courts. Built strong working relationships with court administrators, clerks and judges. Provided case management, including intake, development, and follow-up activities for mediation cases. Applied appropriate screening methods to determine case acceptance. Updated MADTrac case management database regularly. Coordinated and scheduled small claims mediations with volunteer mediators. Trained and developed volunteers and developed close working relationships.
Â‡ Initiated and established systems, structure, and policy and procedures for the Development Office.
Intern ¨ 2009 to 2010
Created policies, researched grants and developed new program ideas. Assisted in managing the Small Claims Mediation Program for the 14A District Court.
Lowe’s Home Improvement ¨ Ann Arbor, MI
Assistant Store Manager ¨ 2007 to 2008
Department Manager ¨ 2002 to 2007; 2008 to 2009
Recruited, trained, mentored, supervised and scheduled employees. Conducted performance reviews. Attending educational workshops and training.
Â‡ Maintained and exceeded budget expectations by monitoring financial reports and developing and implementing actions plans.
Â‡ Consistently ranked in the top 10 in the region for sales in all departments.
Eastern Michigan University, Ypsilanti
Master, Public Administration, April, 2012
Emphasis: Nonprofit Management
Â‡ 2010 Recipient of The John Barson Fellowship
Â‡ 2011 Recipient of The Evans-Strand Diversity Award
Â‡ Nonprofit Leadership Alliance Student Funders’ Project: Co-Chair, 2012
Â‡ Selected to return to El Salvador/Guatemala to provide outreach to government and non- governmental agencies to promote future partnerships/internships with Eastern Michigan University.
BA, Public Administration, August, 2009
Â‡ President, Public Administration Club
Â‡ Study Abroad El Salvador: Comprehensive Study of Poverty, Human Rights and Healthcare and studied Spanish in an immersion program, Guatemala-Pop Wuj Language School
State Certified Mediator and Facilitator, Michigan State Supreme Court
Nonprofit Leadership Alliance Certification
MS Office, Mac | Windows, SPSS, GiftWorks, Vertical Response, Filemaker Pro, Adobe, Outlook
Association of Fundraising Professionals
National Association of Professional Women
Hygeia Center for Healing Arts, Business Consultant
EMU’s Student Alliance for the Benefit of El Salvador, Fundraiser
History of the LGBTI Movement in El Salvador: Community Engagement and Empowerment Project, Development Coordinator
RACE Washtenaw Community Dialog Group, Participant
AmeriCops VISTA, Team-Tech Detroit, Computer Technician and Software Trainer