Telemarketing, Security Guard

Douglas Liss

2535 33rd Street

Astoria, New York 11102

Cell: 917-623-4545

writerman@rcn.com

 (‘Les’ means Fox; my ancestors were called La-Ko-Tah a tribe in the Soix Nation

 

Security Guard at the US Open, Squad leader and MP in the Army, Supervisor of students in the

School of Visual Arts, Sales Representative, Telemarketer, Customer Service Representative

 

Objective

 

I am comfortable in one-on-one or group situations. I am an articulate, patient, polite person, and one who enjoys the process of problem -solving. I am highly reliable, organized, hard working and resourceful and have a high-energy approach to work and life.

 

Skills & Experience

  • I like to work with a friendly atmosphere and a business environment.
  • Experience in problem identification and solution finding with a variety of types of people.
  • Proven ability, experience and successful results with dealing with various levels in B2B and B2C markets.
  • Self-motivated and self-reliant, able to function independently. 
  • Able to clearly explain technologies to people with limited technical background.
  • Excellent verbal and written communication skills.

 

I have personal goals and standards. I’m a self-starter, able to work independently. I like to demonstrate my ability to influence events, be proactive.

HOMIDEX       (HVAC)                                           Feb 2008 – April 2010

 

The company specializes in marketing Energy Management Equipment, HVAC fuel saving devices.

 

My responsibilities: 

 

My job was to sell their products via telemarketing, emailing presentations and finding new products that would ‘fit’ in the company’s niche market. I was also was a Customer Service Rep.

 

Their Products:

 

This was a new technology for me. I’m a quick study and within a short period of time, a little bit of tutoring and doing my home work I was ready to go. The effort worked and I’m doing very well for the company and myself.

 

Hydro Care, utilizes long wave radio signals it can prevent and remove existing lime scale deposits in water systems,

 

Unique Window Treatments                                                            Feb 2006 – Jan 2008 

 

My responsibilities:

Customer Service, Telemarketing both B2B and B2C

Find new markets for their services/products

Develop new avenues of revenues for both businesses.

I set up an itinerary for sales

 

Unique Spaces marketed window treatments to Designers, Builders, Architects and Realtors.

 

My challenge was to convince the customers that our window treatments could substantially save energy usage and reduce UV deterioration.

 

I used telemarketing, networking, telephone calls, emails, web surfing and sending out marketing materials to get us in the “GREEN’ business.

 

 

Life Alert Inc.                                                                                         April 2003- Jan. 2006  

 

I was a telemarketer/custom service for Life Alert, the “I've fallen and

I can't get up!” ® Emergency Response System Company.

 

I’ve worked at Life Alert for nearly 2 years. I think of myself as a very professional, knowledgeable and dedicated telemarketing and customer service representative.

 

I believe that retirees should deal with respect. I also found out in my experience with retirees is if you are sincere, courteous, compassionate and likeable in your presentation they are more likely to consider my proposition. 

 

Telemarketing Service Representative

 

-  Fix Alert System

- Cold calling on daily basis

- Find out what the customer’s needs

- 3 way phone calls with the family to explain to the customer

 

Customer Services Representative

 

- Follow up to make sure the installation was done properly.

- A month after the installation I would call the customer to see s/he is OK

 

 

New York Photo Studios, Inc.                       Jan 2001- March 2003    

 

New York City professional quality photography at Main Street, USA competitive with “Main Street, USA” prices.

 

A full-service Quality tabletop photography service for companies and agencies that produce professional catalogs, brochures, and advertising.

-Telemarketing to B2B and B2C

- Conducted cold calling on daily basis

- Telemarketing/Sales

- Crafted new business strategies

- Develop the sales scripts for business and public customers

- Identified potential leads

- Wrote the business model, business and marketing plans

- New business development

 

IPSNews.com                                                              February 1997 - December 2000                               

 

The Internet Press Service, known as "The Reuters of the Internet." Covered news, entertainment and sporting events and the first news site to have “Virtual Live” Internet coverage.

 

IPS was one of the first online independent news organizations to broadcast a simulcast between the Internet and cable TV. First Internet posting of Judge Webber Wright’s decision on the Jones vs. Clinton case and Judge Hiller Zobel’s decision on the “Nanny” trial.

 

 B2B prospecting

  - Sales for advertising

 - Contacted news websites who would be interest in buying the companies

 - Selling the companies news photos

 - Contacted public relation companies to get a pass to their events.

 - Crafted new business strategy for the telemarketing efforts

 - New business development

 

Reference

THE VAN DE KAMP GROUP
100 Seaview Avenue, Suite 4B
Norwalk, CT 06855
Tel: (203) 857-4887
Fax: (203) 866-1337
E-mail: tedvdk@optonline.net

BORGES IN.

3706 36th Street # 3D

Long Island City, NY 11101-1630

917-699-8310

borgesinc@verizon.net

6 years in the Army G2 in ‘Intelligence

University of Miami, Major of contemporary writing and the arts

Instructor in the School of Visual Arts

Applied Green Advantage® certification.

Member of the US Green Building Committee®

Certified of Completion from FastTrac®

(Industrial Technology Assistance Corporation)

 

HOMIDEX       (HVAC)                                           Feb 2008 – April 2011 

The company specializes in marketing Energy Management Equipment, HVAC fuel saving devices.

 

My responsibilities: 

 

My job was to sell their products via telemarketing, emailing presentations and finding new products that would ‘fit’ in the company’s niche market. I was also was a Customer Service Rep.

 

Their Products:

 

This was a new technology for me. I’m a quick study and within a short period of time, a little bit of tutoring and doing my home work I was ready to go. The effort worked and I’m doing very well for the company and myself.

 

Hydro Care, utilizes long wave radio signals it can prevent and remove existing lime scale deposits in water systems,

 

Unique Window Treatments                                                            Feb 2006 – Jan 2008 

 

My responsibilities:

Customer Service, Telemarketing both B2B and B2C

Find new markets for their services/products

Develop new avenues of revenues for both businesses.

I set up an itinerary for sales

 

Unique Spaces marketed window treatments to Designers, Builders, Architects and Realtors.

 

My challenge was to convince the customers that our window treatments could substantially save energy usage and reduce UV deterioration.

 

I used telemarketing, networking, telephone calls, emails, web surfing and sending out marketing materials to get us in the “GREEN’ business.

 

 

Life Alert Inc.                                                                                         April 2003- Jan. 2006  

 

I was a telemarketer/custom service for Life Alert, the “I've fallen and

I can't get up!” ® Emergency Response System Company.

 

I’ve worked at Life Alert for nearly 2 years. I think of myself as a very professional, knowledgeable and dedicated telemarketing and customer service representative.

 

I believe that retirees should deal with respect. I also found out in my experience with retirees is if you are sincere, courteous, compassionate and likeable in your presentation they are more likely to consider my proposition. 

 

Telemarketing Service Representative

 

-  Fix Alert System

- Cold calling on daily basis

- Find out what the customer’s needs

- 3 way phone calls with the family to explain to the customer

 

Customer Services Representative

 

- Follow up to make sure the installation was done properly.

- A month after the installation I would call the customer to see s/he is OK

 

 

New York Photo Studios, Inc.                       Jan 2001- March 2003    

 

New York City professional quality photography at Main Street, USA competitive with “Main Street, USA” prices.

 

A full-service Quality tabletop photography service for companies and agencies that produce professional catalogs, brochures, and advertising.

-Telemarketing to B2B and B2C

- Conducted cold calling on daily basis

- Telemarketing/Sales

- Crafted new business strategies

- Develop the sales scripts for business and public customers

- Identified potential leads

- Wrote the business model, business and marketing plans

- New business development

 

IPSNews.com                                                              February 1997 - December 2000                               

 

The Internet Press Service, known as "The Reuters of the Internet." Covered news, entertainment and sporting events and the first news site to have “Virtual Live” Internet coverage.

 

IPS was one of the first online independent news organizations to broadcast a simulcast between the Internet and cable TV. First Internet posting of Judge Webber Wright’s decision on the Jones vs. Clinton case and Judge Hiller Zobel’s decision on the “Nanny” trial.

 

 

B2B prospecting

 

 - Sales for advertising

 - Contacted news websites who would be interest in buying the companies

 - Selling the companies news photos

 - Contacted public relation companies to get a pass to their events.

 - Crafted new business strategy for the telemarketing efforts

 - New business development

 

Reference

 


THE VAN DE KAMP GROUP
100 Seaview Avenue, Suite 4B
Norwalk, CT 06855
Tel: (203) 857-4887
Fax: (203) 866-1337
E-mail: tedvdk@optonline.net

BORGES IN.

3706 36th Street # 3D

Long Island City, NY 11101-1630

917-699-8310

borgesinc@verizon.net

6 years in the Army G2 in ‘Intelligence

University of Miami, Major of contemporary writing and the arts

Instructor in the School of Visual Arts

Applied Green Advantage® certification.

Member of the US Green Building Committee®

Certified of Completion from FastTrac®

(Industrial Technology Assistance Corporation)

 

 

 

                                   

  • ID#: 76072
  • Location: Astoria, NY , 11102

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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