Travel Agent, Sales, Reservations, Ticketing & Customer Service.

Luis Lamberty  
Long Island City, NY  11106
US
luis_a.lamberty@yahoo.com 

 

Home:    347-610-3439  
Mobile:   347-610-3439

Contact Preference: E-Mail, Phone

 

Travel Agent, Sales, Reservations, Ticketing & Customer Service.

Sales, Reservations & Ticketing specialist with extensive experience in the Sabre, Worldspan & Amadeus reservations systems. I am a hard working and determined person, efficient and motivated in the area of travel sales with 31 years of experience in the field. I put in great effort in my work, and my knowledge & motivation are my greatest strengths. Experienced problem solver, addressing customer’s issues by identifying the problem and providing solutions in a professional but friendly manner.

 

EXPERIENCE:

5/2002 – 09/2012

SkyAuction.com

New York, NY

 

 

 

Sales/Reservations/Customer Support

 

 

 

 

 

Skyauction.com is a travel auction house. Duties involved Sales, Reservations & Ticketing, researched & advised management on available contracted & published fares facilitating the sale process.  Clarified, and explained the sale to customers when they required assistance, or needed more information with their purchases. Advised customers when changes occurred to their schedules & when necessary assisted the customer with changes voluntary or involuntary.

 

 

 

 

 

 

 

 

 

6/1986 - 11/2001

International Hotel Representatives

New York, NY

 

Manager

 

 

 

 

 

Duties involved sales of airline tickets, cruises and Hotel vacation packages, reservations ticketing & hotel representation for several Caribbean hotels. Weekly ARC sales report and office operations.  Manager from May 1996 to Nov. 2001. Advised, and oriented my staff on available products to facilitate their way to a higher sales volume.

 

 

 

 

 

 

 

 

 

EDUCATION:

3/2003

Devry Institute of Technology

US-New York-Long Island City

 

Associate Degree

 

Electronics & Computer Technology. GPA 3.24

 

 

 

 

 

5/1982

Albert Merrill School

US-New York-New York

 

 

Certification

 

Computer Programming, Basic, RPGII & Cobol Languages.

 

 

 

 

 

 

 

 

 

SKILLS:

Skill Name

Skill Level

Last Used/Experience

 

Microsoft Office Word

Expert

Currently used/15 years

 

PowerPoint

Intermediate

Currently used/15 years

 

Excel

Expert

Currently used/15 years

 

Spanish

Expert

Currently used/49 years

 

Sabre reservations system

Expert

Currently used/28 years

 

Amadeus

Intermediate

Currently used/04 years

 

Worldpan

Intermediate

Currently Used/10 years

 

 

 

 

 

 

 

LANGUAGES:

Languages

Proficiency Level

 

English

Fluent - Full Knowledge

 

Spanish

Fluent - Full Knowledge

 

 

 

ADDITIONAL
INFORMATION:

I’ve volunteered in voter registration drives for the office of the Commonwealth Of Puerto Rico in the USA; I participated while still a teenager in Puerto Rico in a political campaign, I’ve worked as a tour guide on Bus tours. During Jr. High school I was a school band member in Juana Diaz, PR.

  • ID#: 66999
  • Location: Astoria, NY , 11106

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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