Customer Service Associate

Michelle Kingsberry
23-02 34th Avenue, Long Island City, NY 11106
P: (347)990-4926 E:
Summary of Qualifications
Established positive working relationships with customers.
Strong verbal and personal communication skills.
Decision making, critical thinking.
Self-motivated, initiative, maintains a high level of energy.
Accuracy and attention to details.
Word, Excel, PowerPoint, Typing 55 wpm
Work Experience
114 th Precinct
School Crossing Guard Astoria, NY
Assisting children, elderly, and or disabled safely across the street.
Controlling the flow of traffic.
Building relationships with children and parents.
Providing the public with information and order.
Nanny Brooklyn, NY
Self-Employed 4/2013 12/2014
Communicated with children's parents or guardians about daily activities, behaviors, and related issues
Maintained a safe play environment.
Dressed children and change diapers.
Observed and monitored children's play activities.
Sanitized toys and play equipment.
Sears Holdings Corp Rego Park, NY
Sales Associate 7/2012 6/2013
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Assisted customers by providing information and resolving their complaints.
Established or identified prices of goods, services or admission, and calculated bills using calculators, cash registers, or optical price scanners.
Greeted customers entering store and informed them of special sales.
Boys & Girls Club Astoria, NY
Camp Counselor 7/2011 8/2011
Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety.
Managed the daily operations of recreational facilities.
Organized, lead, and promoted interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
Greeted new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
Art Institute of New York City, New York, NY 2012-2013
Fashion Merchandising & Marketing Courses
Academy of Finance & Enterprise, Long Island City, NY June 2011
High School Diploma
  • ID#: 122165
  • Location: Astoria, NY , 11106

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