[Close] 

Customer Service Representative: Full Time and Part Time Positions

Job Description

Crosstown Solutions is currently looking for an entry level individual with a customer service background for their full time Customer Service Representative position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.


This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. It is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This job is full-time and involves in-person interaction with customers.


This firm's niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.


This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new marketing and customer service experiences. They provide full training and career advancement in this globally expanding industry.


 


Tasks:



  • Approach consumers to asses how needs can be met by company services offered

  • Provide exceptional customer service and consultation advice

  • Facilitate administrative tasks and customer scheduling

  • Additional tasks as required


 


Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.


 


Benefits of the Customer Service Position:



  • Comprehensive Paid Training by a National Manager

  • National and International Travel for Company Events

  • Opportunity For Community and Charity Involvement

  • Flexible Scheduling

  • Numerous Advancement Opportunities


 


Qualifications:



  • Experience in customer service and associated fields

  • Ability to adapt to a variety of people

  • Winning attitude and dedication to ensuring customer satisfaction

  • Positive attitude and ability to work well within a team environment

  • College Degree preferred

  • Background in Retail or Restaurant

  • Leadership skills

  • Local to the office area


 



Company Description
Crosstown Solutions can extend sales reach to practically any region of the globe quickly and with dramatic results. Utilizing an outside sales force for new customer acquisition, expanded product sales and client-retention campaigns for customers. Crosstown Solutions personal approach to marketing creates the most direct link between our clients and their potential or existing customers. Our representatives are trained to interact with customers in a friendly, courteous, and professional manner while responding to their questions or concerns.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Part-Time Customer Service Representative
Rochester, NY Raymour & Flanigan
Team Member (Part-time and Full-time)
Garden City, NY Follett Corporation
Customer Service Representative
Rochester, NY Raymour & Flanigan
Customer Service Representative
Farmingdale, NY Randstad
Customer Service Representatives
Woodbury, NY Randstad
Customer Service Representative
Huntington, NY Randstad