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Gate Attendant

General Responsibilities
Open House for Full Time Customer Service Gate Agent: Astoria Queens, NY
Here is your opportunity to talk directly with hiring managers during a 1 day interview session.
Open Position: Customer Service (Gate Agent) and Part - Vehicle Service Attendant
Event Info: Hertz Rent a Car: Astoria, NY
Event Date: Wednesday, April 11th, 2018 from 10:00 Am ? 1:00 Pm
Location Address: 45-01 20th Avenue, Astoria, New York 11105.
Requirements
Previous Customer Service Experience
Flexible Schedule: Willing to Work Holidays, Weekends, Overtime
High School Diploma.
Please Dress Professionally for Interview, Bring 2 Copies of your Resume, 8+ Openings Available.
Email or call 973-420-8255 for more info
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail oriented person looking for a career in general security, Dollar Thrifty is looking for you!
As a Gate Attendant your general responsibilities include but are not limited to:
+ Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
+ Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
+ Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
+ Assist customers with directions, and review and resolve rental contract and vehicle issues.
+ Manually log and release vehicles from lot during computer system outages or unavailability.
+ Perform related responsibilities as required or assigned.
Dollar Thrifty Automotive Group is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
Mandatory Requirements
Educational Background:
+ High School Diploma or Equivalent
Professional Experience:
+ Prefer 9 to 12 months car rental or sales experience
Knowledge/Skills:
+ Valid driver?s license as required by state
+ Knowledge and skill in the operation of car rental software and hardware
+ Knowledge of car rental operations
+ Ability to manage stressful and unusual situations while maintaining good customer relations
+ Good organizational skills with the ability to write clearly and concisely
+ Ability to understand and follow oral and written directions
+ Ability to speak and understand English
+ Car rental product knowledge and ability to use effective and approved sales techniques, as required
+ Ability to type and perform accurate data entry
+ Ability to operate radio, security and computer equipment
+ Ability to process all paperwork according to policies and procedures
Job ID _151935_
\# Positions _4_
Category _RAC Operations_
Division _DTAG_
Position Type _Regular Full Time_


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