Ops/Staffing Supervisor-Steinway Street

The Operations and Staffing Supervisor drives sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging the talent in the store.
Key Responsibilities:
Supports the Store Leadership Team in sourcing candidates leveraging social media, outreach tools within the store/mall, and career fairs and events
Reviews applications to verify availability, work history, and other staffing requirements and completes initial screening
Coordinates candidate interviewing process with hiring managers
Ensures that new hire paperwork is completed to standard and entered into the POS system
Schedules associate onboarding activities and follows-up to see that they are complete (e-forms, certifications, etc)
Supports Sales Leadership Team (SLT) in scheduling monthly performance reviews and tracking completion compliance
Works with selling and merchandising teams to understand each position and key competencies and to build rapport with associates
Supports the Store Manager by entering specific components of the weekly schedule
Manages all associate engagement and communication materials including store manuals, bulletin boards, and break rooms
Executes all compliance and safety related activities including placement of current labor law compliance poster
Reviews and audits terminated associate files to gain insight on the execution and administration of final pay and termination with reference to state-specific policy
Reviews and maintains associate files to ensure compliance
General administrative and operational support
All leadership roles at Victoria's Secret are responsible for:
Delivering top line sales results and growing the business through business insight to action
Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Creating emotionally engaging customer experiences, consistent with the brand vision
Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
Building and growing high performing teams
Leading change through positivity and a growth mindset
Upholding positive associate relations that lead to engagement in the brand and the team
Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
Driving operating fundamentals
Effectively managing and controlling expenses
Executing store opening and closing procedures
Creating an awareness of, and building capability in, loss prevention
Reinforcing store strategy to reduce shrink
Managing all activities related to providing a safe work environment
Understanding, demonstrating and enforcing Company values
Demonstrates excellent time management, organization skills and attention to detail
Demonstrates ability to communicate with Sales Leadership Team and associates
Demonstrates ability to accurately observe and provide feedback
Demonstrates proficiency with computer
Schedule flexibility to include evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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