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Sales Representative

Job Description

Join the CWS Team as an AT&T / DirecTV Inside and Outside Sales Representative. CWS is a premier AT&T Authorized Retailer with several locations in the NY/NJ/LI Market. We pride ourselves on delivering the best customer service experience, and we are looking for sales professionals to join our team!


Essential Job Tasks


o Identify customer needs, make suggestions, and answer questions.


o Respond to customer concerns quickly, effectively and courteously.


o Show professionalism and enthusiasm by working well with others.


o Recognize potential theft/loss situations assisting to deter theft.


o Participate in live training and virtual training classes to continuously improve sales knowledge.


o Perform Opening and Closing Procedures to uphold store appearance, cleanliness, merchandising, and dress code requirements


o Provide the Store Manager with consultative support.


Sales and Customer Service Objectives:


o Update Rep Daily Sales Routine sheet daily


o Be engaged in company sales initiatives and programs


o Obtain quarterly goals and objectives


Operational Objectives:


o Attend weekly Store Meeting


o Manage trade-ins to a $0 variance


o Protect the company against fraudulent and harmful activities


o Other duties as prescribed by the Retail Store Manager


Preferred Qualifications


o At least one year of successful sales experience preferred.


o Demonstrate clear verbal communication and listening skills, both in person and on the phone.


o Bilingual welcomed - Spanish, Polish, and Russian.


o Working ability to operate Point of Sale computer system


o Proficient knowledge of mobile wireless products and services


o Must be able to work assigned hours including evenings and weekends


o High school diploma or GED required; 1 or more years of accredited college study preferred


Why Choose us?


o Competitive Compensation and Earning potential - $15 an hour base + Commissions (Average Sales Rep Earns $50,000 - $75,000 annually)


o Growth and Advancement opportunities - The right individual could get their own store location


o 57% employee discount on all wireless plans


o We pride ourselves on our JD Power and Associates Excellence in Customer Service award, 5 years running!


 



Company Description
CWSNY Inc. is a wholesale cell phone and electronics provider that runs multiple locations throughout the New York City, Long Island, and New Jersey areas.



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