Sales Representative

Job Description

Join the CWS Team as an AT&T / DirecTV Inside and Outside Sales Representative. CWS is a premier AT&T Authorized Retailer with several locations in the NY/NJ/LI Market. We pride ourselves on delivering the best customer service experience, and we are looking for sales professionals to join our team!

Essential Job Tasks

o Identify customer needs, make suggestions, and answer questions.

o Respond to customer concerns quickly, effectively and courteously.

o Show professionalism and enthusiasm by working well with others.

o Recognize potential theft/loss situations assisting to deter theft.

o Participate in live training and virtual training classes to continuously improve sales knowledge.

o Perform Opening and Closing Procedures to uphold store appearance, cleanliness, merchandising, and dress code requirements

o Provide the Store Manager with consultative support.

Sales and Customer Service Objectives:

o Update Rep Daily Sales Routine sheet daily

o Be engaged in company sales initiatives and programs

o Obtain quarterly goals and objectives

Operational Objectives:

o Attend weekly Store Meeting

o Manage trade-ins to a $0 variance

o Protect the company against fraudulent and harmful activities

o Other duties as prescribed by the Retail Store Manager

Preferred Qualifications

o At least one year of successful sales experience preferred.

o Demonstrate clear verbal communication and listening skills, both in person and on the phone.

o Bilingual welcomed - Spanish, Polish, and Russian.

o Working ability to operate Point of Sale computer system

o Proficient knowledge of mobile wireless products and services

o Must be able to work assigned hours including evenings and weekends

o High school diploma or GED required; 1 or more years of accredited college study preferred

Why Choose us?

o Competitive Compensation and Earning potential - $15 an hour base + Commissions (Average Sales Rep Earns $50,000 - $75,000 annually)

o Growth and Advancement opportunities - The right individual could get their own store location

o 57% employee discount on all wireless plans

o We pride ourselves on our JD Power and Associates Excellence in Customer Service award, 5 years running!


Company Description
CWSNY Inc. is a wholesale cell phone and electronics provider that runs multiple locations throughout the New York City, Long Island, and New Jersey areas.

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