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Parts Specialist Ground Support Equipment (Aviation)

Job Description:
Unique NAPA Auto Parts career opportunity......A NAPA Auto Parts store where you least expect it...on-site of a major airline carrier providing parts for their Ground Support Equipment! NAPA is looking for great talent with experience in Airline Ground Support Equipment, Heavy Equipment, Automotive Parts, or Parts Supply Chain/Procurement to work in our dynamic Integrated Business Solutions (IBS) Ground Support Equipment (GSE) operation. Think of our IBS operation as a "Parts Store" conveniently located on-site or near an Airport to provide parts right away for a major airline carrier's Ground Support Equipment. Airport bag tugs, push backs, and belt loaders are examples of the equipment NAPA provides parts for. Airport Ground Support Equipment is a key factor in keeping the planes flying on-time. Check out our fast growing IBS division that is proud to serve major airline carriers. What a great career opportunity to be a part of such an exciting business! Why NAPA IBS Ground Support Equipment (Aviation) Division? Watch this video of one of our Aviation GSE Parts Specialist
Responsibilities:
Working in partnership with Airline GSE and other airline employees to provide outstanding customer service
Addressing airline customer service questions and problems quickly
Shifting into a high gear and bringing a high energy to our GSE NAPA parts counter
Helping team members when working with customers or finding auto parts
Navigating computer and paper catalog systems
Working towards continuous improvement with our in store processes and procedures
Building long-term relationships with our customers
Lifting merchandise up to 60 lbs for deliveries
Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people
Qualifications:
The ideal IBS Parts Specialist will have strong experience of all things automotive, and will bring a passion for delivering customer care to their job every day. ASE (P2) parts certification, a plus
Provide GSE parts knowledge and outstanding customer care everyday
Parts procurement, logistics, and/ or supply chain experience
Aviation Ground Support Equipment, parts supply chain and logistics background
Excellent verbal and written communication skills
Ability to thrive and have fun in a busy, fast-paced retail environment
Knowledge of cataloging AND/OR inventory management systems, a plus
Minimum 18 years of age
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
Stamina to stand and walk for entire work shift
Strength to lift 60 lbs of merchandise
Clear speaking and attentive listening skills
Motivated to train and learn
Flexibility in schedule including evenings, weekends and holidays
Pre-Employment drug screen and background check



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